How to connect Stripe and take card payments

Connect a Stripe account and every invoice gets a Pay button, so customers can pay by card or Pay by Bank instead of typing in your sort code. This is additional to bank transfer, not a replacement, bank details keep showing on the same invoice either way.

Connect your account

1. Go to Settings and select Payments, under the Money group.
2. Select Connect Stripe.
3. You're redirected to Stripe's own onboarding to verify your identity and add your bank details. This takes around 10 minutes.
4. Finish the onboarding and Stripe sends you back to the Payments page in Trame.

If you close the tab partway through, the page shows Your Stripe setup isn't finished yet. Finish onboarding to start accepting payments. with a Finish setup button that picks up where you left off.

What changes once you're connected

The page shows Connected. Customers can pay invoices online. and lists which methods are live on your invoices, Card, Pay by Bank, or both, as soon as Stripe confirms them.

If Stripe later needs more information, for example after a change to your details, the page shows Stripe needs more information before you can accept payments. with a Provide details button. Nothing changes on invoices already out until you complete it.

Select Open Stripe Dashboard to manage payouts, refunds and disputes. Those all happen inside Stripe, Trame doesn't have its own version of them.

Disconnect or reconnect

Select Disconnect Stripe and confirm. Card and Pay by Bank disappear from your invoices immediately, bank transfer details keep showing exactly as before. Any Pay by Bank payment already in flight still settles through Stripe, and your payout history stays in your Stripe account. Reconnect at any time with Reconnect Stripe.

Frequently asked

Does Trame take a cut of what I'm paid?

No. What lands in your Stripe account is your invoice total minus Stripe's own processing fee, nothing else.

Where does the money actually go?

Straight to your own Stripe account, in your name, never to Trame. See when the money reaches your account for payout timing.

Can customers still pay by bank transfer once I connect Stripe?

Yes. Bank transfer is always shown alongside Stripe on a payable invoice. See letting customers pay by bank.

Is my Stripe account separate from Trame's own billing?

Yes. Your Trame subscription and your customers' payments to you run through entirely separate parts of Stripe.