Browse all articles

How to change or cancel your plan

Switch between the Monthly and Yearly plan, cancel your Trame subscription, or reactivate one you've already cancelled.

You manage your plan from Settings > Billing. This page is only visible to account owners.

Note

The steps below apply once you've added a card, either mid-trial or after subscribing. If you're still on your free trial with no card on file, there's nothing to cancel yet, the Billing page shows a plan picker instead, and your trial simply runs out on its own with no charge.

Cancel your subscription

Go to Settings > Billing.
Under Payment and invoices, select Cancel subscription.

Cancelling doesn't cut your access off straight away. You keep full use of Trame until the end of your current billing period, the plan card then shows Cancelling, with the exact date access ends.

Heads up

Once a cancelled subscription actually ends, you're locked out the same way a lapsed trial locks you out. Your data isn't touched, but you'll need to subscribe again to get back in. Client-facing quote and invoice links keep working throughout, this only affects your own access to the app.

Change your mind

If you've cancelled but the billing period hasn't ended yet, go back to Settings > Billing and select Reactivate. This clears the cancellation and you carry on being billed as normal.

Switch between Monthly and Yearly

Once you've subscribed and have a card on file, plan switching happens in the Stripe billing portal rather than in Trame itself.

Go to Settings > Billing.
Select Manage in Stripe.
In the portal that opens, switch your plan, update your card, or download past invoices.

Frequently asked

Will I be charged again after I cancel?

No. Cancelling stops the next renewal. You keep access until the period you've already paid for runs out, and nothing further is charged after that unless you subscribe again.

What happens to my jobs, quotes and invoices if I cancel?

They're untouched. Cancelling only affects whether you can sign in to use Trame, not the data itself. Subscribing again picks up exactly where you left off.

Can a team member cancel or change the subscription?

No. Billing is owner-only. If you need someone else to manage it, make them an owner first from Settings > Team.

Still stuck? Message us and a real person will get back to you.

Last updated 29 July 2026